Cookies are used on kvdpro.com to collect information automatically. A cookie is a small text file that the browser saves on the website visitor's computer. The text file contains information that is used, for example, to make it easier for the user to use the website and to provide the owner of the website with certain information. This website policy describes what sort of cookies we use on our website, the purpose of each cookie, how long we store them and how you can block or delete cookies.
What sort of cookies do we use?
There are two main types of cookies: 1) a long-term cookie remains on the visitor's computer for a predetermined period. 2) a session cookie is temporarily saved in the computer memory while a visitor is connected to a website. Session cookies disappear when you close your browser.
When visiting kvdpro.com, the IP address is recorded automatically to measure visiting frequency. Kvdpro stores web statistics so as to safeguard the technical functionality and utilisation of the network. Kvdpro also uses the statistics to gain an impression of user experience and to develop its website. Kvdpros uses web statistics to improve its services and knowledge about the needs of customers and website visitors. The information is used to develop services within the framework of Kvdpro’ operations.
Kvdpro also collects and analyses the following information about visitors to kvdpro.com:
- Browser (Internet Explorer, Firefox, Chrome etc.)
- Information about what type of device the visitor is using.
- Operating system (Windows, IOS etc.)
- Pages visited
Long-term cookies are used, among other things, to save visitors’ personal settings with Kvdpro, so they do not need to keep making certain choices every time they visit kvdpro.com, for example, or to adapt and make information and marketing as relevant to them as possible. Session cookies are used, among other things, to be able to register statistics about the use of kvdpro.com.
The list below describes the different cookies used on our website and the purpose of the cookie
- Xaxis sets cookies for the domain adnxs.com. Used for advertising and tracking.
- Bing sets cookies for the domain bing.com. Used for advertising and tracking. Microsoft User Identifier tracking cookie used by Bing Ads.
- www.google-analytics.com. Used for statistics.
- www.googleadservices.com. Used for advertising, Adwords remarketing.
- giosg.com. Used for chat and customer service.
- kvdpro.com sets cookies so that the user can manage website design, get correct language version, and remain logged in as user. The cookie ”userAlias” may contain personal information if the user has chosen to include this in his/hers alias, e.g. the real name.
How you block and/or remove cookies
If you use different devices to see and access the website (e.g. your computer, smartphone or tablet), you must ensure that the browser on each of your devices is adjusted to suit your wishes regarding cookies. You can also adjust the browser so that you are asked every time kvdpro.com attempts to place a cookie on your computer. Previously saved cookies can also be deleted using the browser; see your browser's help pages for more information or click on this link: Disable cookies. You can also delete cookies from your hard disc manually at any time.
Please note that if you choose not to accept the storage of cookies, you may not be able to use all parts of our website and some parts of the website may not function correctly.
Please contact Kvdpro via the following email address if you have any questions about this website policy: firstname.lastname@example.org
Kvdpro’s personal data processing
What personal data are collected?
Kvdpro collects and processes personal data about you through your use of kvdpro.com, for example, data you provide when you make an enquiry, sign up as a member, or provide information on kvdpro.com. The personal data that Kvdpro processes are name, email address, sales and purchases history (including payment and bidding history), IP address and telephone number. Kvdpro stores bids in order to follow market developments regarding prices and to protect both buyers and sellers from bidding that is detrimental to the auction process.
Purpose of processing personal data
Technical and organisational security measures
We have taken several security measures to ensure that the personal data we process is secure: We have implemented security procedures and technical and organisational measures to protect your personal data, ensuring for example that passwords cannot be seen by anyone at Kvdpro and that forgotten passwords can only be restored through an email with a specific restoration link. Passwords are hashed which means they cannot be worked out backwards. All communication is encrypted, both external communication from Kvdpro and internal communication between systems. We also have the necessary firewalls and antivirus programs to protect the network and prevent unauthorised access. Access to the areas where personal data are stored is limited and employees must be identified before gaining access.
Special conditions for SMS dispatches
1. Mandatory SMS dispatches
When you create an account on kvdpro.com you must submit your mobile phone number. This must be submitted to us for you to a) be able to activate your account with a code which Kvdpro sends to you via SMS b) ensure that you are the one who created the account and have access to the mobile phone to which the SMS was sent.
Your mobile phone number also makes it easier for us to reach out to you quickly when you win an auction and to inform you of important information about, for example, payment and delivery. If you do not have a mobile phone you can contact our customer service on 0046 (0)10 - 165 14 00 and we will help you.
When you place a bid on an item on Kvdpro.com a box with the text " Notify me via SMS if I am overbidden” is displayed. If you tick this box you will always receive an SMS to your registered mobile phone number when someone places a bid above over yours. Note that there are no SMS messages sent out after an auction starts to count down. This is due to it taking a while for an SMS to arrive and the auction may have ended before you have seen that you have been outbid.
SMS in terms of a reminder of payment for your won object and SMS regarding, for example, pick-up/delivery can also occur.
2. Optional SMS dispatches
In order to improve your user experience, Kvdpro will, from 2019-01-25, offer all new members optional free SMS messages with news, information and offers. If you as a new member wish to receive these SMS you must, upon registration of your account, give us active consent to do this. You do this by filling in the box: ”Yes, I want to receive SMS from Kvdpro with news, information and offers”. If you have not filled in the box you will not receive these SMS messages. You will then only receive the SMS messages which are stated in section 1 “Special conditions for SMS dispatches”.
If for some reason you do not want to continue receiving the SMS messages according to section 2 in "Special conditions for SMS dispatches", you can easily deregister from them. If you live in Sweden, you do this by replying "PROSTOP" to the number from which the SMS was sent. If you do not live in Sweden, click on the deregistration link which is in the SMS.
According to current personal data legislation, you are entitled to receive information free of charge about the personal data about you that are processed, regardless of how they are collected. You have the right to have incorrect personal data about you rectified, to object to certain forms of processing of your personal data, to request that the processing of your personal data is limited, or that personal data are deleted. It should be noted that a restriction or deletion of your personal data may imply that Kvdpro is not able to fulfil its obligations under the agreement made with you as a member. You also have the right to request your personal data in a machine-readable format in order to transfer the data to another person in charge of personal data.
You must submit a written request to us if you want information about what personal data about you are being processed. According to current personal data legislation, you must send the request by email to email@example.com or by post to the address below.
That is also the address you must use if you want to request the amendment of incorrect or misleading data, or request a restriction, or object to the processing of your personal data, or request you be completely forgotten and removed from Kvdpro’s systems.
To Data Protection representatives, Kvdbil AB
SE-442 90 Kungälv
Amendments to the website policy
Kvdpro reserves the right to amend this website policy at any time to the extent that such changes are necessary to rectify disruption or to fulfil new legal or technical requirements. All amendments to this website policy will be published on kvdpro.com.
These terms and conditions have been established by Kvdpro on Jan 25th, 2019